Last updated 20th August 2019. Dalumi Group (including Dalumi Corp Inc., its subsidiaries and affiliates) (“us”, “our”, “we”, “Dalumi”) are committed to protecting and respecting your privacy. The information below is designed to inform you of what information we collect, why we collect such information, how we use the information we collect, and the choices we offer, including how to access and update information. Any reference to our “Site” includes our Dalumi website, mobile applications and other software, and any reference to our “Services” includes our Site, customer service phone line and other shopping or product services offered by Dalumi. This Privacy Policy (the “Policy”) covers our collection, processing and use of personal data when you use any of our Website. It is important that you read this Policy together with any other privacy notice or fair processing notices that we may provide on the Website at or around the time that we collect or process personal data about you (for example, fair processing notices that we may display to you at the time that you sign up to receive e-mail updates from us) so that you are fully aware of how and why we are using that data. This Policy supplements other notices including our Website Terms and Conditions and is not intended to override or replace them. By visiting or otherwise using our Website, you are agreeing to the practices set out in this Policy. If, for any reason, you do not agree to the terms of this Policy, please stop using this Website. We reserve the right to revise or amend this Policy at any time to reflect changes to our business or changes in the law. Please note that our Website is not directed at children under the age of 13 (each a "Child" together "Children") and we do not knowingly collect personal information about Children. If you believe we have collected personal information about your Child, you may contact us at [email protected] and request that we cease processing information about your Child. COLLECTION OF INFORMATION Information You Provide. At various times, you may decide to provide us with your personal information. You should know that we receive and may store all personal information (whether written or oral) that you provide to us. This includes personal information provided to us through any means, including, without limitation, through our Site, via e-mail, over the telephone, and through a social media service (for example Facebook, Twitter, Pinterest). You can choose not to provide certain information, but then you might not be able to purchase products or take advantage of many of our promotions, features or Services. In addition, we may collect information about your purchases, billing address, shipping address, gender, occupation, birthday, marital status, anniversary, interests, and credit card information. You may choose to provide us names or other contact information for a friend to take advantage of a referral, fiancé, or other program or to send them product information or gifts. Subject to restrictions imposed under applicable laws and unless otherwise specified when you provide us the information, the information we collect about you and your friend may be stored and used in the ways described in this Privacy Policy. Information We Collect Through Cookies and Other Technologies. A cookie is a small file that resides on your computer, mobile phone, or other device, and allows us or our business partners to recognize your device when you return to our Service and record information about your usage of our Services. We use cookies for five general purposes as follows:
Cookies are necessary to allow us to operate our Services. For example, they are required to help you access secure areas (such as your account pages) and to use features like our shopping basket.
Cookies help us enhance the performance and functionality of our Services. For example, cookies help us identify you or your device when you come back to our Service so that you do not have to login to see your shopping basket.
We use analytics and customization cookies, including third party cookies, to gather information on how our Services are being used by our visitors and to measure how popular our marketing campaigns are. We use the data we get to help customize our Services for you and make the content you see as relevant as possible. We also use the date we collect to help identify and prevent fraud, and to track visits from our affiliates or partners.
Cookies help us to customize and regulate (e.g., by capping the frequency of) the advertisements you receive, provide you with tailored offers, and measure the effectiveness of our advertising. For instance, if we target an ad campaign through an online advertising network, we might use cookies on our Site to estimate how many viewers of the ad later visited our Site – and therefore, how effective the ad campaign was. Or, we might “retarget” visitors to our Site by providing them offers (whether through online display media, email or direct mail) similar to those they viewed or expressed interest in during their Site visits.
Cookies allow visitors to share our pages and content through third-party social networking websites. You are always free to decline cookies if your browser permits; although, by declining the use of cookies you may not be able to use certain features on and significant portions of, our Site. Also, because information we obtain may be combined, we may still be able to identify your web browser, computer or mobile device when you access our Services even if you disable cookies. Some browsers incorporate a “Do Not Track” (DNT) feature that, when turned on, signals to websites and online services that you do not wish to be tracked. Because there is not yet an accepted standard for how to respond to browser DNT signals, we do not currently respond to them. For more information about the use of cookies and how to block them, visit www.allaboutcookies.org, www.youronlinechoices.eu (Europe) or www.aboutads.info/choices (United States). We may use, or permit our business partners to use, other technologies similar to cookies for the same purposes as we use cookies, for example: Tracking Images: We may use tracking images (such as GIFs), which are small image files that we embed into our e-mail newsletters, to learn whether you opened or forwarded the newsletter or clicked on any of the content. This information tells us about our newsletters’ effectiveness and helps us ensure that we’re delivering information that you find interesting. Local Storage: We use local storage (such as HTML5 or Flash) for frequency capping purposes and to provide you with relevant advertising. We may collect information about your location and your mobile device (such as operating system, device type and information and time stamp), as well as a unique identifier for your device, when you download or use our mobile application. We will also track information about how you use your App, and combine that information to any other information that we have about you (which may include information about your website usage).
We may use the information we collect about you (unless otherwise restricted by law) to: Facilitate your purchases and provide the services you request, Confirm and track your order, Respond to your comments, inquiries and requests, Compare and review your information for errors, omissions and accuracy, Prevent and detect fraud or abuse, Facilitate your warranty or other services such as cleanings, repairs, or resizes of your products, Provide and improve our services and product offerings, and develop new ones, Improve marketing and promotional efforts, and overall customer experience, Identify your product and service preferences, Offer you personalized content, including by providing customized content and advertising, which may be on our Site, other websites, mobile devices or applications, or other channels (whether online or offline), Understand our customer demographics, preferences, interests, and behavior, Administer and fulfill our contests and other promotions, Process or respond to your application for current or future career opportunities, Contact you regarding products and services (of Dalumi or our partners) that we believe may be of interest to you, Comply with applicable legal requirements and Dalumi’s policies and procedures, and Other uses with your consent. We may combine the information you provide to us over time and we may combine such information with information that is publicly available, collected through cookies and other technologies, and information that we receive from our partners, affiliates and other third parties. We value your comments, feedback, testimonials, etc., which help us improve our services and products. By making such submissions to us, you assign your rights in the submissions to us as described in the "Submissions" section of our Terms and Conditions page. INFORMATION THAT WE MAY SHARE WITH OTHERS We may share your information, including personal information, as follows:
We may share your personal information with our affiliated entities, e.g., any corporate subsidiaries or affiliates.
We may use third-party service providers to perform certain services on our behalf, including shipping, payment processing, billing and collections, data storage/management, webhosting, fulfillment, assembly, marketing and data enhancement, mailing, and emailing as well as various customer, tech and operational support.
If you choose to participate in a special event (for example, a promotion, contest, or sweepstakes), Dalumi may share your information with those organizations participating in the applicable event. Sharing with Other Companies (for their marketing or analytics purposes): We may share your information with other companies or organizations, which are not part of Dalumi. These companies and organizations may use the information we share to provide, or help other companies provide, offers to you, to market products, services or opportunities to you, and to perform data analytics regarding your use of our Services. Our business partners may also use cookies on our Site for the same general purposes identified in this Privacy Policy, including to improve their own marketing, products or services. Third parties may use cookies and other technologies to collect information about your online activities over time and across different websites. Third parties we work with may also use other “device-graphing” information in order to make inferences and connections about our customers and potential customers across various devices – such as mobile phones, tablets and browsers. (These companies may, for instance, make inferences that common users use devices seen at a common IP address.) Companies that we share information with may use the information we provide to them, often in combination with their existing information, to provide you with more relevant advertising. Compliance with Law and Fraud Protection: We may disclose your information: (1) when we believe in good faith that it is necessary to comply with any applicable law, regulation, legal process, or governmental request, such as lawful requests by public authorities, including to meet national security or law enforcement requirements; (2) in order to investigate, prevent or take action regarding potential illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or situations involving potential violations of our Terms and Conditions or other policies; (3) to other companies and organizations for fraud protection and risk reduction; and (4) to enforce any agreement we have with you. Business Transfer: Your information may be disclosed as part of any merger, sale of company assets or acquisition, as well as in the event of an insolvency, bankruptcy or receivership (or in due diligence leading up to any acquisition), in which case information would be transferred as one of the business assets of the Company. Aggregate Information: We may, and we may authorize third parties to, create aggregate records from personal information by excluding information that makes the information identifiable. We may use and disclose, and authorize third parties to use and disclose, aggregate non-personal information at our discretion. Links to third party sites Our Site may provide links to third-party websites which are outside our control and not covered by this Privacy Policy. We encourage you to review the privacy policies posted on these (and all) websites. Security We utilize a combination of physical and electronic security technologies, procedures, and organizational measures to help protect your personal information from unauthorized access, use or disclosure. While we strive to safeguard your personal information, we cannot guarantee or warrant the security of any information you disclose or transmit to us. ACCESSING AND UPDATING YOUR INFORMATION If you have created a Dalumi account you can review and change certain personal information relating to your Dalumi account at any time by logging on to your account. Otherwise, to learn more, please contact us as set forth below. MARKETING CHOICE/OPT-OUT Where permitted by applicable law, we want to communicate with you on our marketing initiatives, but only if you want to continue to hear from us. To opt out of receiving email promotions that we send you: (1) select "unsubscribe" on our subscription status page and enter the requested information or follow the unsubscribe instructions in any of our promotional emails; or (2) write to Legal Department at 580 Fifth Avenue , Suite 411, New York , NY, 10036 (a "postal request"). To opt out of telephone promotions, you can tell us when we call you or you can send us a postal request. To opt out of postal mail promotions, please send us a postal request. Opting out of communication with us does not affect our communications with you via telephone or email related to your orders with us or other transactional emails.
Where required by law, we obtain your prior opt-in consent at the time of data collection for the processing of (i) personal information for marketing purposes and (ii) personal information deemed sensitive pursuant to applicable law. YOUR CALIFORNIA PRIVACY RIGHTS If you are a California resident and would like a copy of our notice describing what categories of personal information we share with third parties or corporate affiliates for their direct marketing purposes and the names and addresses of the third parties and affiliates that received your information in the past year, please submit a written request to the following address: Dalumi Corp to Legal Department at 580 Fifth Avenue , Suite 411, New York , NY, 10036; attn: California Privacy. Please allow up to 30 days for us to process your request. You may submit such a request once per year. YOUR EUROPEAN PRIVACY RIGHTS If you are a data subject in Europe, The GDPR entitles you certain rights in relation to your Personal Data. Under certain circumstances, if you are a European resident by law you have the right to: access, rectify, or erase any personal data we have collected about you through the Service. You also have the right to data portability and the right to restrict or object to our processing of personal data we have collected about you through the Service. In addition, you have the right to ask us not to process your personal data (or provide it to third parties to process) for marketing purposes or purposes materially different than for which it was originally collected or subsequently authorized by you. You may withdraw your consent at any time for any data processing we do based on consent you have provided to us. To exercise any of these rights, contact us as set forth in the section entitled “Contact Us” below and specify which right you intend to exercise. We endeavor to respond to such requests within a month or less, although we reserve the right to extend this period for complex requests. We may require additional information from you to allow us to confirm your identity. Please note that we store information as necessary to fulfil the purposes for which it was collected, and may continue to retain and use the information even after a data subject request for purposes of our legitimate interests, including as necessary to comply with our legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
If you have any questions or wish to register a complaint in relation to this Privacy Policy or the manner in which your personal information is used by us, please contact us by any of the following means:
By Telephone: +1 (212) 644-9030
By Email: [email protected]
By Post: Dalumi Corp, Inc.
Legal Department.
580 Fifth Avenue , Suite 411,
New York , NY, 10036
United States of America
